Existing private clients
Use the support area in the Stratum Private Clients App for account, ownership, service or provider-related requests.
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Private client support
Contact Stratum
Begin with your relationship, request or next decision.
Private client support is designed to begin inside the Stratum Private Clients App, where your request can be connected to the right relationship team, provider or specialist with the relevant context.
The offering
Prospective private clients
A new relationship begins with an introduction to your circumstances, ownership interests and the services you may require.
Provider support
Product-specific administration and regulated enquiries may be referred to the institution or specialist responsible for that service.
Sensitive matters
Legal, tax, health and financial information should only be shared through the secure channels made available for the relevant relationship.
Stratum Private Clients App
The App is the primary support channel.
This keeps requests connected to the correct private client context and creates a clearer path to the team or provider responsible for the next action.
The website does not currently accept secure private client instructions or confidential documentation.
Explore the App experience